Our Guarantee: We stand behind what we sell. If it's defective, we will replace it. Our product guarantee is similar to a tire tread wear guarantee -- a product with a five year guarantee that wears out after 4 years would still be replaced at 20% of new value.

Returns Policy: We will issue a Return Authorization (RA) number for any defective product. Only then may it be shipped back to the factory. We will pay for return shipment of any defective products and issue credit, refund, replace, or repair any returns per the guarantee policy stated above. We are not responsible for products returned without prior authorization.

Dealers: Credit policies, special offers, discount programs, and other factory incentives depend on both your general credit record and your credit and level of activity with us

Shipping Damage Policies: 
UPS (United Parcel Service) -- Hadar Athletic will reimburse you or replace  any UPS damaged product. You are responsible for inspecting any product when it arrives.

Freight - Due to freight company policies beyond our control, the consignee (person, school, or business receiving the package) must report the damage and make a claim with the freight company.  

Credit Card Sales:  Because we are a factory, not a store, we do not guarantee same day shipment on credit card sales.  We contact your credit card company when you place the order and put a hold on the amount of your order - but we do not take the payment out of your account until the order is shipped.  

Credit Card information is transferred from our website to us by encrypted e-mail.  We accept Master Card and Visa  

Privacy:  You have a right to expect that we will not sell or give your name, address, phone number or e-mail address to anyone unless law requires us to do so.   

Sales Policy:  Hadar Athletic products are available through team sporting goods dealers and a few national physical education catalogs and specialty websites.  We do not compete with our dealers by selling our products to individuals at less than the prices listed on this websites or to school and institutions for less than the prices on our current school price list.    

All sales are final subject to our returns policy.  Items not in stock are produced on a first-come, first served basis. 

Shipping:  See our shipping page for shipping policies